Here’s exactly how we look after it, in plain English. And for the tech crowd, the actual specs, so you know we’re not just saying it.
Every section below has a plain English bit, plus an Under The Hood panel with the technical detail.
Your data warehouse sits on secure servers in Germany. That puts it inside the EU, so it’s protected by GDPR, some of the strictest data laws going.
UK data law treats the EU as having equal protection, so there are no extra legal hoops for UK businesses.
Mirrorstone AI can look, but it can’t touch. It reads your orders, stock, ad spend and the rest, and that’s it.
It can’t edit a product, delete an order, send an email or change a setting in any tool you connect. Your Shopify is safe from rogue AI.
Two people at Mirrorstone, our developer and our director, can see your account and which tools you’ve connected. That’s so they can keep the lights on and fix things if a sync breaks.
Nobody at Mirrorstone can see the data flowing into your warehouse. Your sales figures stay your business.
To pull in your data, we need access to your tools. Those logins are the crown jewels, so they get the heaviest protection on the platform.
Think of it like a bank vault full of safety deposit boxes:
Your logins are only unlocked at the exact moment a sync needs them, and they never get sent to your browser. Even if someone got into the database, they’d find a pile of locked boxes and no keys.
Everything travelling between you and Mirrorstone AI goes over HTTPS, the same padlock you see on your bank’s website.
When it’s sitting still, your warehouse lives on an encrypted disk. Pull the drive out of the server and all you’d get is scrambled nonsense.
We don’t encrypt each row of your data separately. The whole disk is encrypted instead, which is the standard way to protect a database this size.
When you ask Claude or ChatGPT a question, it only gets the data it needs to answer that question. It never gets your whole warehouse.
Whatever it does see is covered by Claude’s or ChatGPT’s own data policy, the same as anything else you type into them.
Mirrorstone AI is GDPR compliant, and your data is handled under EU data protection law from start to finish.
Mirrorstone AI takes all of your data and puts it in one conversation, answering in seconds. Book a free, no‑obligation demo and see it running on real numbers.
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